What sold us on Merchant Giving Project in the first place was Jeff's clear explanation of the business of credit card processing. Over the time we have been working with Merchant Giving Project, we had had few issues and tech support has been good. However, it's reassuring to have Jeff nearby and willing to come to the store if needed (as he recently did). We also like that, in a small way, we support Misericordia, which for us is a neighborhood institution.